The Select Medical team offer a fast and efficient service for equipment shipped direct from our warehouse.
“With all our orders, we aim to get your equipment to you as quickly as possible. Most of the time delivery can be as soon as the very next working day!”
Craig Barton (Operations Manager)
Free UK Mainland Shipping for Orders Over £150 on our pressure care range.
Our UK Delivery Policy
At Select Medical we ship all orders Monday to Friday and orders placed before 1pm can often be delivered the next working day. In some cases however, orders may take longer to ship – in particular, specialised and bespoke systems. Please talk to our customer service team if you require additional details about a specific order – 01254 668899.
Larger deliveries are scheduled for a mutually convenient time, to allow for our clients to make room for the equipment and its installation.
If you do not receive your goods within the time specified when you placed your order, then you need to contact the Select Medical customer service team and we will chase your delivery.
Who can get Free UK Shipping?
If your shipping address is in mainland UK, you can benefit from free shipping when you order from our pressure care range to a value of over £150. Delivery charges may be applicable to Profiling Beds & Moving & Handling Equipment. Please note: some items are subject to an installation charge.
Our International Delivery Policy
International deliveries are also very fast but times will vary depending on the destination country. We use multiple couriers to provide the quickest and most efficient service.
Please be Aware…
Orders delivered by Royal Mail could be subject to delay due to postal strikes. If this situation arises it is beyond our control.
For orders despatched by courier service, please ensure you select an address where it can be signed for between 08:30 – 18:00 hrs Mon to Fri. Any parcels accepted to be left at an address without a signature will be at the customers own risk.
I have not received my order what do I do?
Contact the Select Medical customer service team on 01254 66 88 99 and we will trace it for you (available Mon-Fri 9:00am – 5:00pm or leave a message and one of the team will call you back).